Shipping policy

Free shipping on all orders over $150.

Deliveries made to areas outside the contiguous 48 USA states will cost more. Customers must contact the company before placing an order if shipping is required to these areas.

There are additional charges for deliveries made to residential addresses, which include home-based businesses that do not have commercial zoning.

If lift gate service is required, additional charges for this service may also exist. Customers should contact the company first with their needs so that an accurate quote can be given, including all potential fees and service charges.

We have 8 warehouses across North America and partnerships with all of the major shipping carriers.

If you prefer to arrange your own freight, please request all Shipping sizes and Zip Code of the correct warehouse.

If you prefer to pick up your products, you can make arrangements by calling Fortis HD customer service at 888-608-6188.

For delivery in the US, expect 3–5 business days. For delivery in Canada, expect 5–7 business days. Rural areas will require more time.

For orders shipping to Canada, please note that shipping charges are not included in the initial checkout price. After placing your order, our team will calculate the shipping cost based on the delivery address and the weight and size of the items ordered. We will then contact you with the final shipping cost for your approval. Once approved, the shipping cost will be charged separately. By placing an order to be shipped to Canada, you agree to these terms.